Repair Process

  1. Choose the level of repair you require for each garment.
  2. We will send you pre-paid postage bags for you to place your garments in. 
  3. You select a convenient time for Royal Mail collection.
  4. Upon receiving your cashmere, should any garment be beyond repair, we will contact you to discuss alternative options. 
  5. Within 3 weeks, your garment(s) will be returned via Royal Mail Special Delivery.

All of our packaging is made from 100% recycled materials. Every step of our delivery service has been carefully considered to reduce carbon footprint as much as possible.