FAQ's

I’m not sure if my sweater can be repaired, what do I do?

Please feel free to speak to a member of the team on 0131 557 8118 (between opening hours tbc) or email us at info@cashmerecircle.com.


Do you only revive and repair 100% cashmere garments?

Yes.  Our speciality is to invisibly mend 100% cashmere garments however get in touch with the team to discuss any other fine knitwear. (Any brand and any age.)


How long will it take until I get my garment back?

Our specialist team in the Scottish Borders will take extra care of your garments and from start to finish you should allow 3 weeks.


What happens to my garment if it can’t be repaired?

If our specialist team believes that the repair you’ve requested isn’t possible we’ll get in touch to discuss your options. 


Will you be able to match the yarn and colour exactly?

Our technique allows us to use yarn from your original garment giving you a perfect colour match. If the size or quantity of the holes is such that we don’t think we can do them all, we’ll of course advise you in advance.